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How to synchronize my steps daily?

We advise you to wear your activity tracker around your wrist day and night. However, using during the day, is more important for us to register your activity. The activity tracker is always on and captures how active you are, hence it does not need to be activated.

You must need to manually sync your activity tracker data daily in the moveUP app. This way your care team can monitor how active you are and decide if any adaptations to your exercise scheme are needed.

We advise syncing your steps daily in the evening.
This way your care team will see the next day how active you were.

Make sure you have at least made 100 steps with your activity tracker before you try to synchronize it.
Don’t sync your steps too often during the day. Once a day after filling out the daily questionnaire is more than enough.

The activity tracker has many options in the menu, but we will not be using them. The instructions below are the only ones you will use during your recovery. At the end of the treatment, if you wish to keep the activity tracker, we will send you a full manual by email.

  • Press the synchronizing button marked in red.
  • You will see the following screen. Click on “Sync”
  • Follow the instructions on the screen. Basically you have to press the silver button on your activity tracker twice for one or two seconds.
  • At the end you will automatically be taken back to the homescreen and your steps will be visible in the graph.
  • You will see the synced steps data appear on the graph on your home screen.

If you have problems synchronizing please send an email to support@moveup.care and try to describe exactly in which step you encounter problems and what messages you see or get on your screen.

Updated on September 27, 2023

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