1. Set correct expectations
- Communication:
- no facetime
- mostly messages (answered by the end of the next working day, also in the weekend)
- sometimes calls
- no emergency service
When teleconsultation, it is NOT possible to combine reimbursement of moveUP with physical sessions outside of moveUP.
2. Short explanation about price/reimbursement
This is very important for people, especially since there is a difference between convention and teleconsultation. When will they receive an invoice, what part is reimbursed, what do they need to get the reimbursement etc. More info on price/reimbursement.
3. What we want from the patient for optimal rehabilitation
- Before operation:
- Activity tracker: Start to wear the activity tracker 14 days before the operation with daily sync
- Medical questionnaire: Answer the medical questionnaires before the operation
- Daily questionnaire: Answer the daily questionnaire starting 14 days before the operation after 16h
- => adaptation of exercises if indicated the next day
- Video:
- Knee: submit preop ROM video
- Hip & Knee: submit preop Gait Analysis video
- During hospitalisation:
- moveUP is optional, physical therapists of the hospital are in the lead
- After hospitalisation:
- Start exercising: indicate in the app which ones are performed
4. Handy extra’s
- Hometrainer or not? Other extra tools at home or tools they will rent (e.g. ice cooling machine, Kinetec)
- Motivation for choosing moveUP: chosen by orthopedist, own choice (holidays)