1. Home
  2. Information for caregivers
  3. Use of medical dashboard
  4. How to reset your password for the medical dashboard
Searching...

How to reset your password for the medical dashboard

  • Go to https://v1.medical.moveup.care/login
This image has an empty alt attribute; its file name is image-1.png
  • Enter your username/email
This image has an empty alt attribute; its file name is image-6.png
  • Click ‘Request password reset’
This image has an empty alt attribute; its file name is image-5.png
This image has an empty alt attribute; its file name is image-8.png

You will now receive an e-mail with a link to reset your password. Click the link in the e-mail.

This image has an empty alt attribute; its file name is image-10-1024x219.png

Didn’t receive the e-mail? Make sure to check your spam-folder.

Did you get error-message 403? Make sure you entered the right email-address.

This image has an empty alt attribute; its file name is image-9.png

You will be redirected to v1 to set a new password

This image has an empty alt attribute; its file name is image-12.png

Choose a new password, keep in mind these instructions. Then confirm the password

This image has an empty alt attribute; its file name is image-13.png

Click ‘Set password and log in’

This image has an empty alt attribute; its file name is image-14.png
Updated on January 25, 2022

Was this article helpful?

Yes No

Related Articles

Still need help?