moveUP has made an agreement with VGZ that the use of the moveUP app is equal to one session of physiotherapy a week.
I only have a basic insurance with VGZ cooperation
| Week | Your personal share | Charged how |
| Before your operation | 69 euro deposit for your step counter. This amount will be refunded after you send us the tracker back after your rehabilitation by registered mail. | Invoice from moveUP to you |
| Week 1 to 20 | 45 euro a week | Invoice from moveUP to you |
| From week 21 onwards | 0 euro a week | moveUP declares 1 physiotherapy session a week to VGZ cooperation |
Physiotherapy is in principle not reimbursed by the basic insurance. You must have taken an additional health insurance to get your treatments reimbursed. With a knee or hip replacement, this is slightly different. Then your physiotherapy will be reimbursed from the basic insurance from the 21st treatment onwards.
moveUP will charge you 45 euro a week for your rehabilitation with moveUP. This amount is not reimbursed by your insurance. On average the rehabilitation after hip surgery will take 8 weeks, after knee surgery 12 weeks.
The basic insurance reimburses necessary physiotherapy in the case of a hip or knee prosthesis from the 21st treatment. This means in the case of VGZ moveUP will be reimbursed at the rate of one physiotherapy session a week after your 21st treatment/ week of moveUP use.
There is still the ‘own risk’. You have to pay the first 385 euros you receive from the basic insurance yourself. But that’s not just for physical therapy. That is usually also for medication use, hospital visits, surgery, etc. This “own risk” may be increased by 2021.
I have an additional insurance with VGZ
| Week | Your personal share | Charged how |
| Before your operation | 69 euro deposit for your activity tracker. This amount will be refunded after you send us the tracker back after your rehabilitation by registered mail. | Invoice from moveUP to you |
| Amount of weeks you have physiotherapy balance | 0 euro a week | moveUP declares 1 physiotherapy session a week to VGZ cooperation |
| From the week your physiotherapy balance is finished until the 21 st week | 45 euro a week | moveUP declares 1 physiotherapy session a week to VGZ, VGZ will charge this amount to you |
| From the 21st week onwards | 0 euro a week | moveUP declares 1 physiotherapy session a week to VGZ cooperation |
In supplementary insurance, there is usually also a certain amount of sessions for physiotherapy a year included. The number of treatments in such supplementary insurance varies. From, for example, 9 treatments a year, up to 20 treatments and everything in between. Check VGZ’s website for the amount of reimbursed physical sessions.
If you have physiotherapy sessions on your balance, moveUP will declare one physiotherapy session a week to VGZ. You don’t have to pay anything to moveUP. There is no additional own risk or own contribution for the use of moveUP.
When your balance is finished moveUP will keep declaring one session a week to VGZ. VGZ will charge you the amount of 45 euro/week until your 21st treatment. On average the rehabilitation after hip surgery will take 8 weeks, after knee surgery 12 weeks.
The basic insurance will take over from the 21st treatment week onward. If you have for example 6 treatments in your supplementary insurance, the first 6 treatments are reimbursed, then you first have to pay 14 treatments yourself before you receive a reimbursement from the basic insurance.