How to delete and reinstall the app in case of connectivity issues

For Android devices

• Go to settings → apps → moveUP
• Click “storage” and select “empty cache” and “delete data”

• Next, while still in the settings of moveUP, click “Force stop“ and finally “Delete app“.
  

• Reinstall the moveUP app following these instructions:
  https://support.orthopedics.moveup.care/knowledge-base/installing-the-moveup-app/