moveUP%20helpdesk_edited.png

About the 
moveUP app,
tablets and activity trackers:

US Label

moveUP app & devices

​The moveUP app runs on:

  • iPhones/iPads (iOS 11.0 or newer)
  • Android systems (Android 7.0 and newer). 

​Tablets

In specific cases the following tablets are provided and are supported:

  • Lenovo Tab 3 – Android 6.0.1 or Higher
  • Huawei MediaPad T3 – Android 7.0.0 or higher

​Activity trackers

The following activity trackers are currently supported

  • Garmin Vivofit 3 and Vivofit 4
  • Nokia Withings Go

 

Download size

  • IOS – 78.4MB – version 1.30.0
  • Android – 39MB – version 1.30.0

Compatible browsers

  • Chrome
  • Safari
  • Edge
  • Firefox

moveUP needs an internet connection when in use.

For your data safety please enable the 2 factor authentication (2FA) and use a safe network

Tradename

moveUP

Made in Belgiun

The product is software

Manufacturer

moveUP signs.002.png

moveUP NV/SA
Cantersteen 47, 
1000 Brussel, Belgium

Inclusion criteria

  • Age:
    • minimum: 18 years
    • maximum: no limit
  • Weight: NA
  • Health & condition: capable of performing basic activities of daily living
  • Language: understanding one of the available languages of the app (Dutch, French, German, English)

Exclusion criteria:

  • Patients who are mentally incompetent or having troubles to express what they are feeling (for instance, mentally diseased people, people staying in elderly care centres, …) are excluded.
  • Patients who are not capable of operating a tablet/smartphone and activity tracker.
  • Patients who can’t understand one of the available languages of the app (Dutch, French, German, English)

Warnings

moveUP signs.001.png
  • moveUP is not an emergency tool. In case of emergency please contact your doctor or call 911 .
  • moveUP is not intended to monitor/treat vital parameters of critical illness.
moveUP signs.001.png
  • moveUP companion is not a replacement for any treatment you need to follow, but is used as an addition.
  • Patients need to be aware that if questionnaires are not completed on a frequent basis or not answered truthfully, the care team has more difficulty understanding your health situation & progress.
moveUP signs.001.png
  • The moveUP app offers personalised healthcare based on the patient’s profile and therefore can not be shared, borrowed or traded between users. The information and advice of the moveUP application do not apply to any other patient other than the one whose profile is stored in the application. The patient cannot grant access to the moveUP app to third parties. Other people could accidentally send wrong information or change the profile of the patient, with the result that the moveUP- guided advice is no longer applicable to the needs of the patient.