Final evaluation survey Satisfaction @stop @1 week only (discharge)How satisfied are you with moveUP? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied How difficult was it to install and open the app for the first time on your phone? Very difficult Moderately difficult Neither Moderately easy Very easy How difficult was pairing the activity tracker with the moveUP app for the first time use? Very difficult Moderately difficult Neither Moderately easy Very easy How difficult was sending in your first video request? Very difficult Moderately difficult Neither Moderately easy Very easy Was the introduction on how to use moveUP sufficient for you to get started with moveUP? Yes, it was sufficient No, it was not suffient Optional remarkGeneral part (@3weeks AND @stop)How satisfied are you with moveUP? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied Is there anything you would improve about moveUP? What do you like most about moveUP? How satisfied are you with the result of your surgery so far? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied How satisfied are you with your rehabilitation progress so far? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied How satisfied are you with the care received from your moveUP care team? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied How satisfied are you with the professional knowledge of your moveUP care team? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied How satisfied are you with the daily questionnaires in the app (3rd tab)? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied How likely is it that you would recommend moveUP to a member of your family, a friend or a colleague? 0 (not at all likely) 1 2 3 4 5 6 7 8 9 10 (very likely) How difficult is the use of the moveUP app? Very difficult Moderately difficult Neither Moderately easy Very easy How difficult was it to remember to use the moveUP app? Very difficult Moderately difficult Neither Moderately easy Very easy Knowing what you know now: would you choose to work with moveUP again? Yes No Optional remark @stop onlyHow satisfied were you with the proposed moveUP exercise scheme you were given? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied Suggestion for improvement of the exercise scheme? How satisfied were you with the information modules in the app? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied Suggestion for improvement of the information modules? How fun is it for you to work with the moveUP app? Boring Neutral Exciting Did you interact with moveUP's help desk (did you sent an email to support@moveup.care or did you contact us by phone)? Yes No How satisfied were you with help desk? Not at all satisfied Moderately dissatisfied Neither satisfied nor dissatisfied Moderately satisfied Very satisfied Suggestion for improvement of the helpdesk? At moveUP we want to keep improving our service and products. For this we need input of patients who have used our service and products. Can we contact you for advise if needed? Yes No Do you want to keep the activity tracker or send it back (and receive a refund of your warranty)? I will keep the activity tracker I will send it back to moveUP (Oktrooiplein 1, 9000 Gent) Do you have a final word for your moveUP care team? We will be sure to pass it on!
