{"id":43648,"date":"2024-06-27T08:55:21","date_gmt":"2024-06-27T08:55:21","guid":{"rendered":"https:\/\/support.orthopedics.moveup.care\/knowledge-base\/mensagens\/"},"modified":"2024-06-27T08:55:22","modified_gmt":"2024-06-27T08:55:22","slug":"mensagens","status":"publish","type":"ht_kb","link":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/knowledge-base\/mensagens\/","title":{"rendered":"Mensagens"},"content":{"rendered":"\n<p>No separador Vis\u00e3o geral, abaixo da sauda\u00e7\u00e3o, encontra a sec\u00e7\u00e3o \u00abMensagens\u00bb. Esta \u00e9 a sec\u00e7\u00e3o onde pode comunicar com o seu fisioterapeuta.<\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Pode enviar uma mensagem ao seu fisioterapeuta em qualquer momento do dia. Receber\u00e1 uma resposta no prazo de 24 horas. <\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Se o problema for uma emerg\u00eancia m\u00e9dica, n\u00e3o utilize o sistema de mensagens, porque \u00e9 muito demorado. Telefone para o seu hospital ou m\u00e9dico.<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"333\" height=\"720\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157.png\" alt=\"\" class=\"wp-image-21305\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157.png 333w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-139x300.png 139w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-46x100.png 46w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Abrir a funcionalidade de mensagens<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Clique no bot\u00e3o do hist\u00f3rico para abrir a funcionalidade de mensagens.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"331\" height=\"717\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1.png\" alt=\"\" class=\"wp-image-21309\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1.png 331w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-138x300.png 138w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-46x100.png 46w\" sizes=\"auto, (max-width: 331px) 100vw, 331px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Enviar mensagens<\/h2>\n\n<p>Pode enviar-nos mensagens a qualquer momento do dia. Responderemos num prazo de 24 horas.<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Para enviar uma mensagem, clique na caixa \u00abescreva uma mensagem\u00bb. O teclado ser\u00e1 apresentado Depois de escrever a mensagem, clique no s\u00edmbolo de envio (avi\u00e3o).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"720\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452.png\" alt=\"\" class=\"wp-image-24165\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452.png 344w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-143x300.png 143w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-24x50.png 24w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-29x60.png 29w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-48x100.png 48w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Enviar uma fotografia<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Pode enviar-nos uma fotografia (da ferida, por exemplo), clicando no s\u00edmbolo de fotografia no canto inferior esquerdo.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"719\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520.png\" alt=\"\" class=\"wp-image-24171\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520.png 334w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-139x300.png 139w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-46x100.png 46w\" sizes=\"auto, (max-width: 334px) 100vw, 334px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Voltar ao ecr\u00e3 de vis\u00e3o geral<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Ao clicar na seta no canto superior esquerdo, pode voltar ao ecr\u00e3 de vis\u00e3o geral.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"723\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543.png\" alt=\"\" class=\"wp-image-24177\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543.png 339w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-141x300.png 141w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-47x100.png 47w\" sizes=\"auto, (max-width: 339px) 100vw, 339px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Quando deve contactar o profissional de sa\u00fade?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Perguntas sobre como efetuar os exerc\u00edcios<\/li>\n\n\n\n<li>Perguntas sobre o percurso terap\u00eautico<\/li>\n\n\n\n<li>Perguntas sobre os question\u00e1rios recorrentes<\/li>\n\n\n\n<li>Problemas\/erros encontrados na aplica\u00e7\u00e3o<\/li>\n\n\n\n<li>Perguntas sobre a integra\u00e7\u00e3o<\/li>\n\n\n\n<li>Perguntas sobre a remo\u00e7\u00e3o <\/li>\n\n\n\n<li>Perguntas sobre faturas e reembolsos.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>No separador Vis\u00e3o geral, abaixo da sauda\u00e7\u00e3o, encontra a sec\u00e7\u00e3o \u00abMensagens\u00bb. Esta \u00e9 a sec\u00e7\u00e3o onde pode comunicar com o seu fisioterapeuta. Abrir a funcionalidade de mensagens Clique no bot\u00e3o do hist\u00f3rico para abrir a funcionalidade de mensagens. Enviar mensagens Pode enviar-nos mensagens a qualquer momento do dia. Responderemos num&#8230;<\/p>\n","protected":false},"author":36,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[470],"ht-kb-tag":[468],"class_list":["post-43648","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-aprender-a-utilizar-a-aplicacao-moveup","ht_kb_tag-microport-pt-pt"],"wpml_current_locale":"pt_PT","wpml_translations":[{"locale":"nl_NL","id":950,"post_title":"Berichten","href":"https:\/\/support.orthopedics.moveup.care\/nl\/berichten\/"},{"locale":"en_US","id":505,"post_title":"Messages","href":"https:\/\/support.orthopedics.moveup.care\/messages\/"},{"locale":"fr_FR","id":982,"post_title":"Messages","href":"https:\/\/support.orthopedics.moveup.care\/fr\/messages\/"},{"locale":"de_DE","id":2087,"post_title":"Nachrichten","href":"https:\/\/support.orthopedics.moveup.care\/de\/nachrichten\/"},{"locale":"it_IT","id":40031,"post_title":"Messaggi","href":"https:\/\/support.orthopedics.moveup.care\/it\/messaggi\/"},{"locale":"es_ES","id":43517,"post_title":"Mensajes","href":"https:\/\/support.orthopedics.moveup.care\/es\/mensajes\/"}],"_links":{"self":[{"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/ht-kb\/43648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/comments?post=43648"}],"version-history":[{"count":1,"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/ht-kb\/43648\/revisions"}],"predecessor-version":[{"id":43649,"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/ht-kb\/43648\/revisions\/43649"}],"wp:attachment":[{"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/media?parent=43648"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/ht-kb-category?post=43648"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/wp-json\/wp\/v2\/ht-kb-tag?post=43648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}