{"id":11838,"date":"2021-08-26T13:27:59","date_gmt":"2021-08-26T13:27:59","guid":{"rendered":"https:\/\/support.orthopedics.moveup.care\/knowledge-base\/video-error\/"},"modified":"2021-09-01T14:24:33","modified_gmt":"2021-09-01T14:24:33","slug":"video-error","status":"publish","type":"ht_kb","link":"https:\/\/support.orthopedics.moveup.care\/nl\/knowledge-base\/video-error\/","title":{"rendered":"Probleem met video opname"},"content":{"rendered":"\n

De meest voorkomende oorzaak van een fout tijdens de video opnames, is dat de app niet over de benodigde machtigingen beschikt om de camera van de smartphone te gebruiken.
<\/p>\n\n

U vindt hier de instructies voor het geven van toestemming aan de moveUP-app om de camera te gebruiken:<\/strong><\/p>\n\n

Voor Android-gebruikers:<\/strong><\/p>\n\n

\n
\n
  1. Ga naar de instellingen van uw apparaat.<\/li><\/ol><\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n\n\n

    <\/p>\n<\/div>\n<\/div>\n\n

    \n
    \n

    2. Zoek naar het menu ‘Apps’ in de instellingen.<\/p>\n<\/div>\n\n\n\n

    \n
    \"\"<\/figure><\/div>\n<\/div>\n\n
    \n
    \n

    3. Zoek naar moveUP in de instellingen.<\/p>\n<\/div>\n\n\n\n

    \n
    \"\"<\/figure><\/div>\n<\/div>\n\n
    \n
    \n

    4. Klik op ‘Machtigingen’ en geef moveUP toegang tot Camera.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    U zou nu een video in de moveUP moeten kunnen opnemen.<\/p>\n<\/div>\n\n\n\n

    \n
    \"\"<\/figure><\/div>\n<\/div>\n\n

    Voor Iphone-gebruikers:<\/strong><\/p>\n\n

    \n
    \n
    1. Ga naar de instellingen van uw apparaat.<\/li><\/ol><\/div>\n\n\n\n
      \n
      \"\"<\/figure><\/div>\n<\/div>\n\n
      \n
      \n

      2. Zoek naar moveUP in de instellingen.<\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure><\/div>\n<\/div>\n\n
      \n
      \n

      3. Geef moveUP toegang tot : Bluetooth-Camera- Background App Refresh – Mobile Data.<\/p>\n\n\n\n

      <\/p>\n\n\n\n

      U zou nu een video in de moveUP moeten kunnen opnemen.<\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      U vindt hier de instructies voor het geven van toestemming aan de moveUP-app om de camera te gebruiken: Voor Android-gebruikers: Ga naar de instellingen van uw apparaat. 2. Zoek naar het menu ‘Apps’ in de instellingen. 3. Zoek naar moveUP in de instellingen. 4. Klik op ‘Machtigingen’ en geef moveUP…<\/p>\n","protected":false},"author":36,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[45],"ht-kb-tag":[],"class_list":["post-11838","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hulp-nodig"],"wpml_current_locale":"nl_NL","wpml_translations":[{"locale":"en_US","id":11718,"post_title":"Video recording permission error: How to fix it","href":"https:\/\/support.orthopedics.moveup.care\/video-recording-error\/"},{"locale":"fr_FR","id":15191,"post_title":"Erreur d\u2019autorisation d'enregistrement de vid\u00e9o: Comment y rem\u00e9dier","href":"https:\/\/support.orthopedics.moveup.care\/fr\/erreur-dautorisation-denregistrement-de-video-comment-y-remedier\/"}],"_links":{"self":[{"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/ht-kb\/11838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/comments?post=11838"}],"version-history":[{"count":0,"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/ht-kb\/11838\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/media?parent=11838"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=11838"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=11838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}