{"id":982,"date":"2020-11-10T09:35:57","date_gmt":"2020-11-10T09:35:57","guid":{"rendered":"https:\/\/support.orthopedics.moveup.care\/knowledge-base\/messages\/"},"modified":"2023-04-19T14:46:16","modified_gmt":"2023-04-19T14:46:16","slug":"messages","status":"publish","type":"ht_kb","link":"https:\/\/support.orthopedics.moveup.care\/fr\/knowledge-base\/messages\/","title":{"rendered":"Messages"},"content":{"rendered":"\n<p>Dans l\u2019onglet G\u00e9n\u00e9ral, sous le message d\u2019accueil, vous trouverez la section \u00abMessages \u00bb. C\u2019est la section o\u00f9 vous pouvez communiquer avec votre kin\u00e9sith\u00e9rapeute.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Vous pouvez envoyer un message \u00e0 votre kin\u00e9sith\u00e9rapeute \u00e0 chaque instant de la journ\u00e9e. Vous recevrez une r\u00e9ponse dans les 24 heures. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Si la question est une urgence m\u00e9dicale, n\u2019utilisez pas le syst\u00e8me de messagerie car il est trop lent. Appelez plut\u00f4t votre h\u00f4pital ou votre m\u00e9decin.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"341\" height=\"718\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-173136.png\" alt=\"\" class=\"wp-image-21134\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-173136.png 341w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-173136-142x300.png 142w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-173136-24x50.png 24w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-173136-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-173136-47x100.png 47w\" sizes=\"auto, (max-width: 341px) 100vw, 341px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Ouvrir le syst\u00e8me de messagerie<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Cliquez sur le bouton Historique pour ouvrir votre messagerie.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"337\" height=\"720\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-175218.png\" alt=\"\" class=\"wp-image-21311\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-175218.png 337w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-175218-140x300.png 140w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-175218-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-175218-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-23-175218-47x100.png 47w\" sizes=\"auto, (max-width: 337px) 100vw, 337px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Envoyer des messages<\/h2>\n\n\n\n<p>Vous pouvez nous envoyer des messages \u00e0 chaque instant de la journ\u00e9e. Nous vous r\u00e9pondrons dans les 24 heures<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Pour envoyer un message, cliquez dans la zone \u00ab Tapez un message \u00bb. Le clavier s\u2019affiche. Apr\u00e8s avoir tap\u00e9 votre message cliquez sur le symbole d\u2019envoi (avion).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"716\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134445.png\" alt=\"\" class=\"wp-image-24167\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134445.png 345w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134445-145x300.png 145w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134445-24x50.png 24w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134445-29x60.png 29w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134445-48x100.png 48w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Envoyer une photo<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Vous pouvez nous envoyer une photo (de la plaie par exemple) en cliquant sur le symbole de l\u2019appareil photo dans la messagerie.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"335\" height=\"719\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134513.png\" alt=\"\" class=\"wp-image-24173\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134513.png 335w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134513-140x300.png 140w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134513-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134513-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134513-47x100.png 47w\" sizes=\"auto, (max-width: 335px) 100vw, 335px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Retour \u00e0 l\u2019onglet g\u00e9n\u00e9ral<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>En cliquant sur la fl\u00e8che dans le coin sup\u00e9rieur gauche, vous pouvez revenir \u00e0 l\u2019\u00e9cran g\u00e9n\u00e9ral.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"718\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134537.png\" alt=\"\" class=\"wp-image-24179\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134537.png 345w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134537-144x300.png 144w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134537-24x50.png 24w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134537-29x60.png 29w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/04\/Screenshot-2023-03-30-134537-48x100.png 48w\" sizes=\"auto, (max-width: 345px) 100vw, 345px\" \/><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dans l\u2019onglet G\u00e9n\u00e9ral, sous le message d\u2019accueil, vous trouverez la section \u00abMessages \u00bb. C\u2019est la section o\u00f9 vous pouvez communiquer avec votre kin\u00e9sith\u00e9rapeute. Ouvrir le syst\u00e8me de messagerie Cliquez sur le bouton Historique pour ouvrir votre messagerie. Envoyer des messages Vous pouvez nous envoyer des messages \u00e0 chaque instant de&#8230;<\/p>\n","protected":false},"author":36,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[64],"ht-kb-tag":[399],"class_list":["post-982","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-learn-moveup-fr","ht_kb_tag-microport"],"wpml_current_locale":"fr_FR","wpml_translations":[{"locale":"nl_NL","id":950,"post_title":"Berichten","href":"https:\/\/support.orthopedics.moveup.care\/nl\/berichten\/"},{"locale":"en_US","id":505,"post_title":"Messages","href":"https:\/\/support.orthopedics.moveup.care\/messages\/"},{"locale":"de_DE","id":2087,"post_title":"Nachrichten","href":"https:\/\/support.orthopedics.moveup.care\/de\/nachrichten\/"},{"locale":"it_IT","id":40031,"post_title":"Messaggi","href":"https:\/\/support.orthopedics.moveup.care\/it\/messaggi\/"},{"locale":"es_ES","id":43517,"post_title":"Mensajes","href":"https:\/\/support.orthopedics.moveup.care\/es\/mensajes\/"},{"locale":"pt_PT","id":43648,"post_title":"Mensagens","href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/mensagens\/"}],"_links":{"self":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb\/982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/comments?post=982"}],"version-history":[{"count":3,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb\/982\/revisions"}],"predecessor-version":[{"id":24575,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb\/982\/revisions\/24575"}],"wp:attachment":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/media?parent=982"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=982"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}