{"id":15191,"date":"2022-05-23T09:33:44","date_gmt":"2022-05-23T09:33:44","guid":{"rendered":"https:\/\/support.orthopedics.moveup.care\/knowledge-base\/erreur-dautorisation-denregistrement-de-video-comment-y-remedier\/"},"modified":"2022-05-23T09:33:44","modified_gmt":"2022-05-23T09:33:44","slug":"erreur-dautorisation-denregistrement-de-video-comment-y-remedier","status":"publish","type":"ht_kb","link":"https:\/\/support.orthopedics.moveup.care\/fr\/knowledge-base\/erreur-dautorisation-denregistrement-de-video-comment-y-remedier\/","title":{"rendered":"Erreur d\u2019autorisation d’enregistrement de vid\u00e9o: Comment y rem\u00e9dier"},"content":{"rendered":"\n

La cause la plus fr\u00e9quente d\u2019une erreur lors de l\u2019enregistrement de vid\u00e9o est que l\u2019application ne dispose pas des autorisations n\u00e9cessaires pour utiliser l\u2019appareil photo du smartphone.
<\/p>\n\n

Vous pouvez trouver les instructions sur la fa\u00e7on d\u2019autoriser l\u2019application moveUP \u00e0 utiliser la cam\u00e9ra ici:<\/strong><\/p>\n\n

Pour les utilisateurs d\u2019Android :<\/strong><\/p>\n\n

\n
\n
  1. Acc\u00e9dez aux param\u00e8tres de votre appareil.<\/li><\/ol><\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n\n\n

    <\/p>\n<\/div>\n<\/div>\n\n

    \n
    \n

    2. Recherchez le menu ‘Applications’ dans les param\u00e8tres.<\/p>\n<\/div>\n\n\n\n

    \n
    \"\"<\/figure><\/div>\n<\/div>\n\n
    \n
    \n

    3. Recherchez moveUP dans les param\u00e8tres.<\/p>\n<\/div>\n\n\n\n

    \n
    \"\"<\/figure><\/div>\n<\/div>\n\n
    \n
    \n

    4. Cliquez sur ‘Autorisations’ et donnez \u00e0 moveUP l\u2019acc\u00e8s \u00e0 Camera.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    Vous devriez maintenant pouvoir enregistrer une vid\u00e9o dans l\u2019application moveUP.<\/p>\n<\/div>\n\n\n\n

    \n
    \"\"<\/figure><\/div>\n<\/div>\n\n

    Pour les utilisateurs d\u2019Iphone :<\/strong><\/p>\n\n

    \n
    \n
    1. Acc\u00e9dez aux param\u00e8tres de votre appareil.<\/li><\/ol><\/div>\n\n\n\n
      \n
      \"\"<\/figure><\/div>\n<\/div>\n\n
      \n
      \n

      2. Recherchez moveUP dans les param\u00e8tres.<\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure><\/div>\n<\/div>\n\n
      \n
      \n

      3. Autorisez moveUP \u00e0 acc\u00e9der \u00e0 : Bluetooth-Camera- Background App Refresh – Mobile Data.<\/p>\n\n\n\n

      <\/p>\n\n\n\n

      Vous devriez maintenant pouvoir enregistrer une vid\u00e9o dans l\u2019application moveUP.<\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Vous pouvez trouver les instructions sur la fa\u00e7on d\u2019autoriser l\u2019application moveUP \u00e0 utiliser la cam\u00e9ra ici: Pour les utilisateurs d\u2019Android : Acc\u00e9dez aux param\u00e8tres de votre appareil. 2. Recherchez le menu ‘Applications’ dans les param\u00e8tres. 3. Recherchez moveUP dans les param\u00e8tres. 4. Cliquez sur ‘Autorisations’ et donnez \u00e0 moveUP l\u2019acc\u00e8s…<\/p>\n","protected":false},"author":36,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[66],"ht-kb-tag":[],"class_list":["post-15191","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting-fr"],"wpml_current_locale":"fr_FR","wpml_translations":[{"locale":"nl_NL","id":11838,"post_title":"Probleem met video opname","href":"https:\/\/support.orthopedics.moveup.care\/nl\/video-error\/"},{"locale":"en_US","id":11718,"post_title":"Video recording permission error: How to fix it","href":"https:\/\/support.orthopedics.moveup.care\/video-recording-error\/"}],"_links":{"self":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb\/15191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/comments?post=15191"}],"version-history":[{"count":1,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb\/15191\/revisions"}],"predecessor-version":[{"id":15192,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb\/15191\/revisions\/15192"}],"wp:attachment":[{"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/media?parent=15191"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=15191"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=15191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}