{"id":43517,"date":"2024-06-25T08:05:40","date_gmt":"2024-06-25T08:05:40","guid":{"rendered":"https:\/\/support.orthopedics.moveup.care\/knowledge-base\/mensajes\/"},"modified":"2024-06-25T08:05:42","modified_gmt":"2024-06-25T08:05:42","slug":"mensajes","status":"publish","type":"ht_kb","link":"https:\/\/support.orthopedics.moveup.care\/es\/knowledge-base\/mensajes\/","title":{"rendered":"Mensajes"},"content":{"rendered":"\n<p>En la pesta\u00f1a de descripci\u00f3n general, bajo el saludo, encontrar\u00e1 el apartado \u00abMensajes\u00bb. En este apartado, puede comunicarse con su fisioterapeuta.<\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Puede enviar un mensaje a su fisioterapeuta en cualquier momento del d\u00eda. Recibir\u00e1 una respuesta en 24 horas. <\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Si se trata de una urgencia m\u00e9dica, no utilice el sistema de mensajer\u00eda porque es demasiado lento. Llame a su hospital o a su m\u00e9dico.<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"333\" height=\"720\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157.png\" alt=\"\" class=\"wp-image-21305\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157.png 333w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-139x300.png 139w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175157-46x100.png 46w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Abrir la funcionalidad de mensajes<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Haga clic en el bot\u00f3n de historial para abrir la funcionalidad de mensajes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"331\" height=\"717\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1.png\" alt=\"\" class=\"wp-image-21309\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1.png 331w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-138x300.png 138w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-23-175225-1-46x100.png 46w\" sizes=\"auto, (max-width: 331px) 100vw, 331px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Env\u00edo de mensajes<\/h2>\n\n<p>Puede enviarnos mensajes en cualquier momento del d\u00eda. Le responderemos en 24 horas<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Para enviar un mensaje, haga clic en la casilla \u00abescribir un mensaje\u00bb. Aparecer\u00e1 el teclado. Despu\u00e9s de escribir el mensaje, haga clic en el s\u00edmbolo de env\u00edo (avi\u00f3n).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"720\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452.png\" alt=\"\" class=\"wp-image-24165\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452.png 344w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-143x300.png 143w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-24x50.png 24w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-29x60.png 29w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134452-48x100.png 48w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Env\u00edo de una foto<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Puede enviarnos una foto (de la herida, por ejemplo) haciendo clic en el s\u00edmbolo de la foto en la esquina inferior izquierda.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"719\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520.png\" alt=\"\" class=\"wp-image-24171\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520.png 334w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-139x300.png 139w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134520-46x100.png 46w\" sizes=\"auto, (max-width: 334px) 100vw, 334px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Volver a la pantalla de descripci\u00f3n general<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Haciendo clic en la flecha de la esquina superior izquierda puede volver a la pantalla de descripci\u00f3n general.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"723\" src=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543.png\" alt=\"\" class=\"wp-image-24177\" srcset=\"https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543.png 339w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-141x300.png 141w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-23x50.png 23w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-28x60.png 28w, https:\/\/support.orthopedics.moveup.care\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-30-134543-47x100.png 47w\" sizes=\"auto, (max-width: 339px) 100vw, 339px\" \/><\/figure><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">\u00bfCu\u00e1ndo debe ponerse en contacto con el profesional sanitario?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Preguntas sobre c\u00f3mo realizar los ejercicios<\/li>\n\n\n\n<li>Preguntas sobre el itinerario terap\u00e9utico<\/li>\n\n\n\n<li>Preguntas sobre los cuestionarios recurrentes<\/li>\n\n\n\n<li>Problemas\/errores detectados en la aplicaci\u00f3n<\/li>\n\n\n\n<li>Preguntas sobre el alta<\/li>\n\n\n\n<li>Preguntas sobre la baja <\/li>\n\n\n\n<li>Preguntas sobre facturas y reembolsos.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>En la pesta\u00f1a de descripci\u00f3n general, bajo el saludo, encontrar\u00e1 el apartado \u00abMensajes\u00bb. En este apartado, puede comunicarse con su fisioterapeuta. Abrir la funcionalidad de mensajes Haga clic en el bot\u00f3n de historial para abrir la funcionalidad de mensajes. Env\u00edo de mensajes Puede enviarnos mensajes en cualquier momento del d\u00eda&#8230;.<\/p>\n","protected":false},"author":36,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[466],"ht-kb-tag":[457],"class_list":["post-43517","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-aprender-a-utilizar-la-aplicacion-moveup","ht_kb_tag-microport-es"],"wpml_current_locale":"es_ES","wpml_translations":[{"locale":"nl_NL","id":950,"post_title":"Berichten","href":"https:\/\/support.orthopedics.moveup.care\/nl\/berichten\/"},{"locale":"en_US","id":505,"post_title":"Messages","href":"https:\/\/support.orthopedics.moveup.care\/messages\/"},{"locale":"fr_FR","id":982,"post_title":"Messages","href":"https:\/\/support.orthopedics.moveup.care\/fr\/messages\/"},{"locale":"de_DE","id":2087,"post_title":"Nachrichten","href":"https:\/\/support.orthopedics.moveup.care\/de\/nachrichten\/"},{"locale":"it_IT","id":40031,"post_title":"Messaggi","href":"https:\/\/support.orthopedics.moveup.care\/it\/messaggi\/"},{"locale":"pt_PT","id":43648,"post_title":"Mensagens","href":"https:\/\/support.orthopedics.moveup.care\/pt-pt\/mensagens\/"}],"_links":{"self":[{"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/ht-kb\/43517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/comments?post=43517"}],"version-history":[{"count":3,"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/ht-kb\/43517\/revisions"}],"predecessor-version":[{"id":43520,"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/ht-kb\/43517\/revisions\/43520"}],"wp:attachment":[{"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/media?parent=43517"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/ht-kb-category?post=43517"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.orthopedics.moveup.care\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=43517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}