• How to activate account of a patient?

    In normal circumstances, a patient activates his/her own account by installing the moveUP application and registering in the app with their own personal code. By doing this, the patient is promoted from a ‘candidate’ to an ‘active user’. In some cases however, a patient might not be able to activate…

  • How to delete and reinstall the app in case of connectivity issues

    For Android devices Go to settings → apps → moveUP Click “storage” and select “empty cache” and “delete data” Next, while still in the settings of moveUP, click “Force stop“ and finally “Delete app“. Reinstall the moveUP app following these instructions: https://support.orthopedics.moveup.care/knowledge-base/installing-the-moveup-app/

  • Practical organisation moveUP in Diana Clinic

    Price The moveUP app and the step counter will be reimbursed to all patients participating in the pilot project. So there are no costs for you.In addition, you will receive free internet access from the Diana Clinics. Pedometer In order to determine exactly the right amount of activity, you will…

  • How to send a template email to a patient?

    In the STATUS tab, click on the MAIL tab. Chose the email template you want to use. Useful email templates: Reminder start moveUP: 14 days before the operation patients should start using the step counter and fill out the daily questionnaires. You can remind the patient via push notifications (because…